Terms and Conditions B2B

Terms & Conditions

Welcome to ReadyMyTrip B2B. These Terms & Conditions govern your access to and use of the ReadyMyTrip B2B platform, website, booking systems, and related travel services. By registering, accessing, or using our platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. User Eligibility

ReadyMyTrip B2B services are intended for authorized travel agents, agencies, business partners, and other eligible users. Users are responsible for providing accurate and complete information during registration and for maintaining the confidentiality of their account credentials.

2. Account Responsibility

Each registered user is responsible for all activities performed through their account. Users must keep their login credentials secure and must immediately notify ReadyMyTrip B2B if they suspect unauthorized access or misuse of their account.

3. Booking and Reservation

All flight, hotel, holiday, and other travel bookings made through the ReadyMyTrip B2B platform are subject to the terms, availability, fare rules, cancellation policies, and conditions of the respective airline, hotel, supplier, or service provider.

A booking is considered confirmed only when the applicable confirmation or booking reference has been successfully generated through the platform or otherwise communicated by ReadyMyTrip B2B.

4. Pricing and Availability

Prices, fares, room rates, availability, taxes, fees, and other booking details may change without prior notice until the booking is successfully confirmed.

ReadyMyTrip B2B reserves the right to correct pricing or availability errors and, where applicable, provide the user with available options for the affected booking.

5. Payments

Users are responsible for making payments through the payment methods and procedures made available by ReadyMyTrip B2B. All applicable charges, taxes, service fees, supplier charges, and other costs associated with a booking must be paid as required.

Failure to complete payment within the applicable time may result in cancellation or non-confirmation of the booking.

6. Cancellation and Refunds

Cancellation and refund requests are governed by the applicable policies of the airline, hotel, supplier, or service provider.

Refund eligibility and the refundable amount may depend on fare rules, cancellation deadlines, supplier penalties, taxes, service charges, and other applicable deductions.

For detailed information regarding refunds, users should refer to the ReadyMyTrip B2B Refund Policy and the terms applicable to the specific booking.

7. Changes and Amendments

Any modification to a booking, including changes to passenger details, travel dates, routes, hotel dates, or other booking information, may be subject to availability, supplier rules, amendment charges, fare differences, and applicable service fees.

ReadyMyTrip B2B does not guarantee that every requested modification will be possible.

8. Travel Documents and Passenger Information

Users are responsible for providing accurate passenger, traveler, and booking information. Users must also ensure that travelers possess all required passports, visas, permits, identification documents, health documents, and other travel documentation required for their journey.

ReadyMyTrip B2B is not responsible for consequences arising from incorrect information or failure to obtain required travel documents.

9. Third-Party Service Providers

Travel services available through ReadyMyTrip B2B may be provided by third-party airlines, hotels, transportation companies, destination management companies, payment providers, and other suppliers.

Such services are subject to the respective third party's terms, conditions, policies, availability, and operational procedures.

10. User Conduct

Users agree not to misuse the ReadyMyTrip B2B platform or use it for unlawful, fraudulent, misleading, or unauthorized purposes.

Users must not attempt to gain unauthorized access to the platform, interfere with its operation, introduce malicious code, manipulate booking systems, or use the platform in a manner that could harm ReadyMyTrip B2B or other users.

11. Platform Availability

ReadyMyTrip B2B aims to maintain reliable access to its platform and services. However, temporary interruptions may occur due to maintenance, technical issues, network problems, third-party system failures, or circumstances beyond our reasonable control.

12. Limitation of Liability

ReadyMyTrip B2B facilitates access to travel-related services but may rely on third-party suppliers for the actual provision of those services.

To the extent permitted by applicable law, ReadyMyTrip B2B shall not be responsible for losses arising from airline or hotel schedule changes, cancellations, delays, overbooking, supplier failures, force majeure events, incorrect information provided by users, or circumstances outside its reasonable control.

13. Intellectual Property

All content, branding, trademarks, logos, software, designs, text, graphics, and other materials available on the ReadyMyTrip B2B platform are protected by applicable intellectual property laws and may not be copied, reproduced, modified, distributed, or commercially exploited without appropriate authorization.

14. Privacy

The collection and use of personal and business information through the ReadyMyTrip B2B platform are governed by our Privacy Policy. Users are encouraged to review the Privacy Policy to understand how information is collected, used, stored, and protected.

15. Suspension or Termination

ReadyMyTrip B2B may suspend or terminate an account or restrict access to the platform where there is a violation of these Terms & Conditions, suspected fraudulent activity, misuse of the platform, security concerns, non-payment, or where required by applicable law.

16. Changes to These Terms

ReadyMyTrip B2B may update or modify these Terms & Conditions from time to time to reflect changes in its services, business practices, technology, or applicable laws.

Updated terms may be published on the platform, and continued use of the services after such changes may constitute acceptance of the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in connection with the use of the ReadyMyTrip B2B platform or services shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

18. Contact

For questions regarding these Terms & Conditions, bookings, cancellations, or other B2B travel services, users may contact ReadyMyTrip B2B through the official communication channels provided on the platform.